Business Owners’ Visioning Session
Tuesday, October 30th, 2007Whitehall business owners met at the Legion Street Grille to discuss Whitehall’s vision. Their comments follow:
What do you like about Whitehall?
¤ The size–keep Whitehall small, Bozeman is too big.
¤ Small town values and atmosphere.
¤ Positive place to do business
¤ Interstate access
¤ The business community is cohesive and engaged
¤ Comprehensive kids’ programs in school.
¤ Outdoor mecca (hunting, fishing, hiking, etc, positive quality of life)
¤ Customers care about the businesses and their success, become apart of life of the business and owners.
¤ Actively looking for hi-income folks who work and live at home.
What do you think Whitehall needs?
¤ Infrastructure: telecoms for people working remotely
¤ Attract younger families (Schools, sustain vibrancy)
¤ Jobs, growth
¤ Replace the tax base
Ideas for Whitehall
¤ Specific functions/events to draw people to town (like Philipsburg)
¤ Infrastructure Improvement to attract big business: 4 bars on cell phone, true high speed Internet,
¤ Streets and sidewalks & boulevard improvements: gives better impressions, will encourage people to stop, not scare them so they keep on driving
¤ Find ways to keep local population here
¤ Customer service keeps my business here.
¤ Mine is doing a good job with the business park
¤ Create identity for downtown: uniform look, part of tourism loop, rebuild downtown area, have an identity and key to draw people the way Ennis is the fly fishing capital, downtown success is my success.
¤ An identity will be great but will it draw enough people?
¤ How do we get people in off the Interstate?
Things that could be improved or changed
¤ People like to go for recreation and shopping out of town
¤ Change expectation of failure for local businesses
¤ People have to work harder (customer service) to succeed in a small town because customers have the option to go somewhere else.
¤ Support for businesses to get them up and running successfully
¤ Street light/aluminum can drive: create our own street light bases, old time look with whole town behind it.
¤ Sidewalks are a big concern
¤ Other businesses that draw people in like a waterslide or a golf course.
¤ Community Map/Old Town Business district sign.
¤ Business owners be consistent: If sign says open at 9, be there at 9. If sick child, put a sign up that explains business is still open and not failing. Return calls.


